Status changed from New to Waiting for information
please attach your project config so I could check the settings.
I would be also helpful if could attach a log file from the day the autosync was not working. You can find log files in /user/log folder inside SQ installation folder.
I want to check if there is some error causing the autosync not to work properly.
Best regards,
Tomas
Attachment WFO_CADCHF.cfx added
I went through the config and I can see that you have the Auto sync set to 1 hour only for Results databank. Other databanks use "Auto-sync never" option.
Have you set it for each databank or only for Results databank? The auto sync settings are individual for each databank.