A virus encrypted my hard drive

I have installed your new beta version 5, and the antivirus had shown an allert message about a virus in your software, but I thought it was a false alarm... so i started the software and the computer was freezed, with a message in the screen: "all your data has been encrypted, if you want back all contact the strategyquant support after 07/08/2017"
Now my pc won't start what i should do??? I have a lot of important data, documents, photo, help me.

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  • Votes 0
  • Project StrategyQuant X
  • Type Bug
  • Status Refused
  • Priority Normal

History

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#1

anonymous

02.09.2017 04:04

Task created

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#2

anonymous

02.09.2017 04:38

I have a kaspersky internet security 2017, and I already checked it, but there was no malware or ransomware.

For me, your comment seems so malicious. Can you please upload the photo of that?


Malim


MF
#3

Mark Fric

02.09.2017 08:22

I also find it hard to believe it. If you downloaded Beta 5 using the link on our website https://strategyquant.com/betaversion4 there is NO virus. 

I just downloaded it and checked it with antivirus software just to be sure.


And we would definitely not blackmail you by encrypting your disc.

 

If you really see this message please make a screenshot or photo with your mobile and attach it here.j

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#4

anonymous

02.09.2017 20:18

stupidly I did not take pictures, I restarted the pc in panic, anyway I solved it, my son had synchronized all the data on a cloud, and restarted the PC at its initial state, thanks, I think I'll use the old version, for me it remains perfect.

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#5

anonymous

03.09.2017 20:33
There is nothing wrong with SQ4 B5, it´s Java, this will not encrypt your hard drive at all. You must have had some other virus there, not related to SQ4.
MF
#6

Mark Fric

05.09.2017 07:26

Status changed from New to Refused

if there was problem with virus I recommend you to install a good antivirus software and check your system.


Beta 5 doesn't have any virus, but it could have been infected during download - if you have virus on your computer.


You should be able to use Beta 5, it has many improvements over Beta 4.


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