RC106 cant download data for this symbol

Hi mark,
I can´t download data for this AUDCAD_M1 from ducascopy.

Possible that I have a special case. I add and removed some currency pairs in the past.
My sq is in a special state. (possible solution remove currency pair and add new)

Please look in the logfiles. Can you see something special?

thomas


Attachments
1 download data.png
(100.56 KiB)
2 errormessage.png
(59.35 KiB)
log_2018_07_25 - Kopie 2.rar
(7.42 KiB)
settings.xml
(1.17 MiB)
  • Votes 0
  • Project StrategyQuant X
  • Type Bug
  • Status Fixed
  • Priority Normal

History

t
#1

tnickel

25.07.2018 09:22

Task created

t
#2

tnickel

25.07.2018 09:27

I deleted currency pair and made it new,  but I got the same result.

I think the internal structure had been wrong.


I cant reset this currency pair.

TT
#3

Tamas

25.07.2018 15:14
Resetting SQ should solve the problem. 
PS
#4

Petr Šomek

29.07.2018 20:37

Status changed from New to In progress

PS
#5

Petr Šomek

30.07.2018 10:49

Hello Thomas,

can I have several question about your issue?

1) Are you downloading more symbols simultaneously, or AUDCAD only?

2) Does problem happen at AUDCAD case only, or do you have a problem with another symbols too?

3) Does AUDCAD constains some data and you want to continue with downloading the rest of data? Or AUDCAD is empty? Or problem occures in both situations?

4) Does problem occure randomly, or regulary you aren't able to download this symbol? For example - when you restart application you are able to download data but after some time you aren't?


Thank you, Petr

t
#6

tnickel

30.07.2018 19:03

1) It is possible I tried some things parallel

2) this was only AUDCAD all other symbols are ok.

3) No it is a fresh load

4) It occurs only one time. Possible that I have done to many thinks at the same time.

At the moment I cant look into the SQ

After update from 4.106-> 4.107 this SQ dont start more.


I have installed a fresh installation. I can give you my defekt version if you want?

But we can look of this problem happens again.



t
#7

tnickel

30.07.2018 19:03

1) It is possible I tried some things parallel

2) this was only AUDCAD all other symbols are ok.

3) No it is a fresh load

4) It occurs only one time. Possible that I have done to many thinks at the same time.

At the moment I cant look into the SQ

After update from 4.106-> 4.107 this SQ dont start more.


I have installed a fresh installation. I can give you my defekt version if you want?

But we can look of this problem happens again.



TT
#8

Tamas

01.08.2018 18:22
Regarding to problem with SQ start after updating 4.106-> 4.107.


We assume that you run StrategyQuant4.exe instead of StrategyQuantX.exe.

We renamed the product and forgot to delete the old exe file. Please run X and it should work.

PS
#9

Petr Šomek

08.08.2018 15:33

Status changed from In progress to Fixed


Votes: 0

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