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Build 121 Black Screen effect is continued

In spite of new build 121 the black screen effect is continued. Tons of work have lost. Please take a look to this frustrating situation. 
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  • Votes 0
  • Project StrategyQuant X
  • Type Bug
  • Status Refused
  • Priority Normal

History

k
#1

konkaran

09.05.2019 00:50

Task created

TT
#2

Tamas

09.05.2019 08:39
Can you please attach the log file ? 
k
#3

konkaran

09.05.2019 09:26

Attachment log_2019_05_07.log added

k
#4

konkaran

14.05.2019 08:37

Attachment log_2019_05_13.log added

Same again...
TT
#5

Tamas

06.06.2019 08:35

Status changed from New to Refused

If you still have a problem with black screen you can switch UI acceleration to CPU.


Add/edit the line below in file \user\settings\settings.xml

<gpuAccelerated>false</gpuAccelerated>



k
#6

konkaran

06.06.2019 12:10
Thank you Tamas for your suggestion.
I already have turned off acceleration of internal browser using GPU and seems that some weeks now this issue disappeared. So I think that this is the solution to my issue.
Votes: 0

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