[127]The same setting in 127 and 126 but 127 was black screen

Dear SQX Team

There is an issue with 127 you can see that black screen in UI browser
but CPU is still loading. 

Attachments
log_2020_04_27.log
(39.36 KiB)
2020-04-24_090114.png
(332.85 KiB)
2020-04-24_090113.png
(393.28 KiB)
  • Votes 0
  • Project StrategyQuant X
  • Type Bug
  • Status Fixed
  • Priority Normal

History

SC
#1

fxchess

27.04.2020 05:32

Task created

TT
#2

Tamas

27.04.2020 09:13

Status changed from New to Waiting for information

Is it a fresh installation or an upgrade ?


Please delete your SQX folder and install it again. If the problem persists, change line <gpuAccelerated>true</gpuAccelerated> to false in \user\settings\settings.xml


Let me know if it solved the problem.

SC
#3

fxchess

27.04.2020 09:34
it's a fresh unzip version.

I try to restart the SQX for testing this problem.

Because I find it will happen after I run SQX few hour.

I will focus it on.

SC
#4

fxchess

28.04.2020 03:55

Attachment 2020-04-15_100258.png added

Hello

Tamas, I have delete my SQX folder and unzip it again. 

And change line <gpuAccelerated>true</gpuAccelerated> to false in \user\settings\settings.xml you say.

But it's still happen in this morning.

SQX still work(I can see the cpu usage still change)

TT
#5

Tamas

28.04.2020 08:26
Please upgrade your graphic driver, and set the option back to <gpuAccelerated>true</gpuAccelerated> 


Resizing SQX window does not fix the problem ?

SC
#6

fxchess

28.04.2020 11:11
Hello Tomas

I have reinstall driver and resize the SQX , it's still happen

and Nvidia tell me my driver is the newest.

BTW I open B126 at the same time it will not happen in B126. 

And I try to close SQX failed. I only can force to close it.

TT
#7

Tamas

28.04.2020 12:57

Attachment sqcli.jpg added

You can run sqcli.exe -gui and access UI on http://localhost:8080 

(use Google Chrome as a browser if it is possible)

SC
#8

fxchess

28.04.2020 13:12

Ok, thank you very much Tomas.

I will try it, but I am just feel strange with b127

Because I can run b126 with the all the same setting and conditions without any black screen.

SC
#9

fxchess

29.04.2020 02:24

Attachment 2020-04-28_2301341.png added

Hello Tomas

Report the result of my test.

1.I reinstall the graphic card driver again and run SQX it's still happen black screen in B127 with Accelerate internal  browser using GPU on.

2.After first step I turn off  Accelerate internal  browser using GPU for test again.

3.Restart SQX from yesterday for 13hrs till now, it's not happen black screen but when I switch UI for every page was very slowly almost 5 seconds to change to the page what I click.(besides I will continue focus on it.) 

So, I think maybe the B127 was against to the Graphic card driver.(I use Nvidia Geforce 210)

Is it about you use the Zuluplatform?

Because I find there is not a notice with Zuluplatform authorization at begin when I use the whole new SQX B126.

Thank you very much.

MF
#10

Mark Fric

30.04.2020 09:37

there was a newer version of internal browser used in B127 as opposite to B126.


In the new Build 128 we will be upgrading internal browser one more time to the newest version (newer than in B127), hopefully it will solve these problems with black screen.
SC
#11

fxchess

30.04.2020 09:59
Thank you very much Mark

I will turn off the Accelerate internal  browser using GPU  for continue use B127.

TT
#12

Tamas

05.05.2020 08:14

Status changed from Waiting for information to Fixed

SC
#13

fxchess

05.05.2020 15:01
Hello Tamas

Today, my SQX 127 was freeze with turn off Accelerate internal  browser using GPU 

Just report it.

TT
#14

Tamas

05.05.2020 15:08
ok, can you attach the log file ?
SC
#15

fxchess

05.05.2020 16:49

Attachment log_2020_05_05.log added

Attachment log_2020_05_04.log added

OK, here is the log files.

I am not sure that what is the exact happen date.

So I upload  log for 2 days.


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