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Broker closed my Demo Account because of (OrderSendReliable v36: Failed to execute OP_BUY/OP_SELL, after 10000 retries)

Broker closed my Demo Account because of (OrderSendReliable v36: Failed to execute OP_BUY/OP_SELL, after 10000 retries)

Dont know how really i got to 10,000 retries, i got 2 demo accounts deleted because of that,

1st account is only trading H1, and the 2nd is only on M15,

Attached a screenshot of an answer i got from the broker's owner,
and i attached the Log files which wont tell much but shows the same error msg on many of the symbols i traded,

now the accounts are deleted from the system...., kinda sucks because i wanted to collect more statistics on the portfolio..

Any reason for this error happening?, First time i see this error, i was having no errors at all so far but this one in in 1 day at the same day...

waiting for your reply, thanks..

Attachments

20210318.log

(267.18 KiB)

Rambox_gYjrSVCsNW.png

(35.69 KiB)

20210319.log

(55.44 KiB)

Votes +1
Project StrategyQuant X
Type Bug
Status Fixed
Priority Normal

History

Karish

20.03.2021 17:49

Task created

Karish

20.03.2021 17:49

Voted for this task.

Tomas Brynda

29.03.2021 12:36

Status changed from New to Fixed

Hi Karish,

I have reduced the number of retries to 100 to prevent problems with account deletion.

But it is weird that the orders were not filled, maybe there was some dropout on broker's side. It's hard to tell.

If you need a quick fix, you can modify this line in strategies MQL code:

int retry_attempts = 10000; // general retry attempts

int retry_attempts = 100; // general retry attempts

Best regards,

Tomas

Votes: +1