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Mac Build131 Dev4 - still getting frequent random freezes

I previously reported random GUI freezing incidents for Mac Build 131 Dev3:

https://roadmap.strategyquant.com/tasks/sq4_7793

https://roadmap.strategyquant.com/tasks/sq4_7795



It has been reported as fixed and I have noticed an improvement, however I am still quite frequent random freezes. It usually occurs when either a build operation or custom project task is stopped and restarted. It doesn't occur every time but for example after stopping a task and making some changes it will occur after restarting the build task or custom project task. 


When it occurs it appears that the build task or custom project task has commenced and you can still navigate around the GUI but in actual fact the build task is not processing and has frozen. I then can not close the software normally and have to Force Quit.


I have attached the recent log file although I'm not sure if it captured the event.



Attachments
log_2021_03_24.log
log_2021_03_24.log
(255.60 KiB)
  • Votes +1
  • Project StrategyQuant X
  • Type Bug
  • Status Fixed
  • Priority High

History

JH
#1

Jabezz

24.03.2021 10:12

Task created

JH
#2

Jabezz

25.03.2021 08:04
Update:

I have noticed that this happens with the most frequency when I open and scan through equity curves from a set of Additional Market robustness tests that have say 4 or 5 additional market equity curves on the chart at the same time.


After opening 5 or 6 of these strategies equity curves I get the rotating wheel in the middle of the screen which requires a force quit.

MF
#3

Mark Fric

26.03.2021 10:43

Priority changed from Normal to High

JH
#4

Jabezz

08.04.2021 10:19
Build 132? 


So build 131 is not going to be usable for me due to excessive freezing?

TB
#5

Tomas Brynda

08.04.2021 10:34
I was testing it multiple times and I'm just unable to simulate it on either of my mac machines.

You can try with the final release. Some modifications have been made, but it is hard to deal with such problems.


I might have one suggestion - Can you try to enable remote access and try to use SQ from your web browser?

It could help to intentify the problem. The remote access menu is accessible through the main settings (cog wheel icon in top right corner).


JH
#6

Jabezz

08.04.2021 11:19
ok when do you want to do i?  Send me an email and we can arrange it.
TB
#7

Tomas Brynda

08.04.2021 11:24
I meant that you can try on your own. Just instead of interacting with the program from the app itself, you access it from your browser.

If it will work fine using your web browser locally, then it has probably something to do with Java or embeded chromium browser.


It we don't identify the problem, we can then arrange a session, that would be helpful.

JH
#8

Jabezz

08.04.2021 11:43
OK. Just tried it with the local browser and it crashes just the same as before after a few operations.
CG
#9

Chris G

19.04.2021 05:31
It happens to me when I spent some time in the AlgoWizard, and after many changes I save the strategy and it freezes (Hopefully it actually saves the strategy)

But I have to restart the application.

CG
#10

Chris G

19.04.2021 05:31
Voted for this task.
TB
#11

Tomas Brynda

18.05.2021 11:30

Status changed from New to Waiting for information

Hi Jabezz,

I was trying to simulate the issue again. I started two custom projects plus let download two dukascopy symbols.

Meanwhile I was working with SQX, retesting strategies, loading files, sorting in Data Manager, testing in AlgoWizard.

Event tried to let it run minimized and maximized, but SQX was still stable. I just can't get into trouble with it.


Could you send a zip file containing your SQX app to support? I will try to check your settings etc and run it on my macs.

If I won't identify the problem, we can arrange a session on your computer this week.


Best regards,

Tomas

JH
#12

Jabezz

18.05.2021 11:50
You want the full app?  How am I going to send it its way too big? Plus its happening on both my macs so it is not particular to one install.


I'm surprised you can't replicate this, it happens on both my Macs as Ive already said, and other users are having the same issue on the Discord channel.


TB
#13

Tomas Brynda

18.05.2021 17:51
Yes a full app. Just make a zip of it and upload it somewhere.


JH
#14

Jabezz

19.05.2021 11:02
Here you go.


https://mega.nz/file/aXgwgTYB#uVZ1mgwRCWiUR99jbxNRVoy0eGasSDpUiT0EImlWmII

TB
#15

Tomas Brynda

20.05.2021 14:33

Status changed from Waiting for information to In progress

Thank you, I am experiencing freezing when I filter data in DataManager.

I will debug, what's causing the problem

JH
#16

Jabezz

20.05.2021 16:35
It freezes very quickly if you scan through equity curves with a number of additional markets on the strategies from the results of the additional market cross checks. You should try that also.
TB
#17

Tomas Brynda

21.05.2021 10:00

Status changed from In progress to Fixed

I have identified the problem - there was an issue with our launcher.

The problem is now fixes. It could cause random freezing while using SQ app.


Thank you for your feedback Jabezz.

The fix will be available in the next release.


Best regards,

Tomas

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