B131 Mac M1 - Multiple Instances error after force quit

For some reason, I tried force quitting SQX, it no longer shows up in Activity Monitor after force quitting, however it still gives an error that multiple instances cannot be open at the same time.


Also after searching my Mac, the file StrategyQuantX.locked does not appear to exist anywhere.




Edit: Now even after restarting my computer, I get the same error. SQX is now officially unusable unless I reinstall it. 


I originally force quit SQX while using AW because I did not want it to run a backtest. Now the app will not open at all without giving that error. 


This is a crucial bug that needs to be fixed or else I will have to reinstall SQX and redownload all my market data any time I need to force quit the application


2nd Edit: I had to use my IDE in order to dive into the app in the root of my machine in order to find the  StrategyQuantX.locked  file. Once I deleted this, everything worked again. However, if it weren't for the fact that I know how to code, I would not have been able to do this. This definitely should be addressed for casual users who would otherwise be locked out of the application completely with no access to anything.

Attachments
Screen Shot 2021-04-13 at 85633 PM.png
(83.31 KiB)
Screen Shot 2021-04-13 at 90040 PM.png
(52.26 KiB)
  • Votes +2
  • Project StrategyQuant X
  • Type Bug
  • Status Fixed
  • Priority Normal

History

KL
#1

kainc301

14.04.2021 03:01

Task created

KL
#2

kainc301

14.04.2021 03:09

Description changed:

For some reason, I tried force quitting SQX, it no longer shows up in Activity Monitor after force quitting, however it still gives an error that multiple instances cannot be open at the same time.


Also after searching my Mac, the file StrategyQuantX.locked does not appear to exist anywhere.



Edit: Now even after restarting my computer, I get the same error. SQX is now officially unusable unless I reinstall it. 


I originally force quit SQX while using AW because I did not want it to run a backtest. Now the app will not open at all without giving that error. 


This is a crucial bug that needs to be fixed or else I will have to reinstall SQX and redownload all my market data any time I need to force quit the application

KL
#3

kainc301

14.04.2021 03:47

Description changed:

For some reason, I tried force quitting SQX, it no longer shows up in Activity Monitor after force quitting, however it still gives an error that multiple instances cannot be open at the same time.


Also after searching my Mac, the file StrategyQuantX.locked does not appear to exist anywhere.




Edit: Now even after restarting my computer, I get the same error. SQX is now officially unusable unless I reinstall it. 


I originally force quit SQX while using AW because I did not want it to run a backtest. Now the app will not open at all without giving that error. 


This is a crucial bug that needs to be fixed or else I will have to reinstall SQX and redownload all my market data any time I need to force quit the application


2nd Edit: I had to use my IDE in order to dive into the app in the root of my machine in order to find the  StrategyQuantX.locked  file. Once I deleted this, everything worked again. However, if it weren't for the fact that I know how to code, I would not have been able to do this. This definitely should be addressed for casual users who would otherwise be locked out of the application completely with no access to anything.

JH
#4

Jabezz

14.04.2021 15:07
Voted for this task.
CG
#5

Chris G

17.04.2021 16:29
This file is found if you right click on the application, and choose 'Show Package Contents'. It solves the problem and you don't have to reinstall it.

This issue is not just on M1 chips, it's something that occurs on Mac since Build 131 so I hope it could be solved anytime soon.

CG
#6

Chris G

17.04.2021 16:29
Voted for this task.

Votes: +2

Drop files to upload

or

choose files

Max size: 5MB

Not allowed: exe, msi, application, reg, php, js, htaccess, htpasswd, gitignore

...
Wait please