Problems with automatic License Refresh running older builts after a higher one is installed
Hello,
because every new built of SQX has it's own new bugs (built 135 has a significant memory-error in optimizer for example), I wish to work also with older builts (for example built 133) from time to time. In the past this never was a problem. But since newer builts are refreshing the license from month to month (or so), older version will not run anymore on the machine they are for, after a higher built was installed!
For example: Since I have installed built 135 on my machine, only built 134 will be able to run in parallel, but built 133 (after trying to refresh license) says: "Invalid license, please contact support".
I fully understand, that developers wish to protect their work, but this should be done in a professional but straightforward manner.
So please, reorganize the licensing-procedure in a manner, whitch is valid for an accectable row of builts (for example 125-150).
because every new built of SQX has it's own new bugs (built 135 has a significant memory-error in optimizer for example), I wish to work also with older builts (for example built 133) from time to time. In the past this never was a problem. But since newer builts are refreshing the license from month to month (or so), older version will not run anymore on the machine they are for, after a higher built was installed!
For example: Since I have installed built 135 on my machine, only built 134 will be able to run in parallel, but built 133 (after trying to refresh license) says: "Invalid license, please contact support".
I fully understand, that developers wish to protect their work, but this should be done in a professional but straightforward manner.
So please, reorganize the licensing-procedure in a manner, whitch is valid for an accectable row of builts (for example 125-150).
Many thanks in advance: kleva.
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Votes +2
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Project StrategyQuant X
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Type Bug
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Status Fixed
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Priority Normal
History
Votes: +2
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Want to add the following information: I found out in the meantime, that the so called by me "memory bug in optimizer" isn't a bug. If anyone has problems with "out of memory", he should try the following:
1.) increase the windows-virtual-memory (best on SSD)
2.) increase the available memory in SQX-configuration to a value = "your physical RAM-size + virtual memory size"
This may protect you from out of memory ... .
BUT THE LICENSE-ERROR ABOVE EXISTS.