SQX keeps freezing it after about 30 minutes

I just got my new PC and running SQX keeps freezing it after about 30 minutes (it did not on my laptop). When it freezes the screen is black and literally nothing can be done other then shut off the PC (unplug).

I went to setting, config, troubleshooting, and turn off "accelerate internal browser using GPU". But it does not help.

I confirm it is not over heating. CPU temp is kept at 70-80 celcius.

This happens only when running SQX. 

---
Hello someone from SQX in the discord told me to send the following Files.
- LOG FOLDER
- CONFIG BUILD 
- Java Log file in the Root folder but I cannot find it. Maybe the crash was not caused by Java.

So here you go (attached)

My PC has 64 GB RAM
It crashes during Build process... sometimes after around 30 minutes running
I store only 2000 strats in the Databanks
Attachments
  • Votes +1
  • Project StrategyQuant X
  • Type Bug
  • Status Fixed
  • Priority High

History

TH
#1

Tomas Hruby

02.02.2022 15:41

Task created

TH
#2

Tomas Hruby

02.02.2022 15:46
attachment: https://workdrive.zohoexternal.com/external/079f133102af9056d6d28552ac5a14125bd34d2585eb38c92e6f402f501cd5ee/download
E
#3

Emmanuel

04.02.2022 16:54
Voted for this task.
E
#4

Emmanuel

04.02.2022 18:15
This happen to me often. 


Usually , I am getting a first random error message. Then If close normally SQX, and restart it. Usually It freeze in less than 30 minutes. 


The only solution : I have it too restart my workstation.  It takes a lot of time to restart each time the workstation

TT
#5

Tamas

08.09.2022 01:29

Status changed from New to Fixed

Attachment image-0.png added

image-0.png
(28.18 KiB)
Hello, meantime we made a lot of improvements. Please test our latest build and let us know if any problem occur.


Log files are located under folder user/log


btw. please reserve at least 1 core for UI on CPU panel and let embedded browser GPU accelerated


Votes: +1

Drop files to upload

or

choose files

Max size: 5MB

Not allowed: exe, msi, application, reg, php, js, htaccess, htpasswd, gitignore

...
Wait please