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[136 dev6 - Linux] GUI issue with drop down menus

There are drop down menu appears in the upper left hand corner of the app and disappears quickly. Because of this the users has to use the arrow keys and guess a number of times before getting the right option. It's difficult to take a screen shot of because the menu quickly disappears. I did my best with the screenshot. Keep in mind this also happens in the Database when cycling through the different view options. 

EDIT



Using Linux Mint 21 which is based on Ubuntu 22.04. It uses their cinnamon desktop environment. I will try and install the KDE environment that Kubuntu uses to see if this fixes the problem.


EDIT 2 

OK. So it was the desktop environment with Cinnamon. Apparently this issue happens with GNOME which is a common desktop environment. Installing plasma did fix the issue though


Edit 3

Sorry! I installed Kubuntu and everything was working fine. I made edits to core counts and max memory in settings, restarted the app, and have the same issue again. The drop down menus appear in the upper left corner of the application. I attached the most recent log files. 



Attachments
Screenshot 2022-11-18 041716.png
Screenshot 2022-11-18 041716.png
(112.49 KiB)
  • Votes +3
  • Project StrategyQuant X
  • Type Bug
  • Status New
  • Priority Normal

History

JJ
#1

jjsb41

18.11.2022 12:21

Task created

E
#2

Emmanuel

18.11.2022 20:46
Voted for this task.
JJ
#3

jjsb41

20.11.2022 11:25

Attachment Screenshot from 2022-11-20 03-19-37.png added

Screenshot from 2022-11-20 03-19-37.png
Screenshot from 2022-11-20 03-19-37.png
(229.03 KiB)
I was able to get a screenshot of the bug. See upper left corner of image. This happens with most dropdowns.

System: Linux Mint 21
JJ
#4

jjsb41

20.11.2022 11:25
Voted for this task.
KB
#5

kbtech

01.12.2022 22:05
Voted for this task.
JJ
#6

jjsb41

02.12.2022 12:10

Attachment log copytar.gz added

log copytar.gz
log copytar.gz
(232.01 KiB)
Attached are the logs. The Linux distro = Linux Mint 21
JJ
#7

jjsb41

02.12.2022 14:29

Description changed:

There are drop down menu appears in the upper left hand corner of the app and disappears quickly. Because of this the users has to use the arrow keys and guess a number of times before getting the right option. It's difficult to take a screen shot of because the menu quickly disappears. I did my best with the screenshot. Keep in mind this also happens in the Database when cycling through the different view options. 

EDIT


Using Linux Mint 21 which is based on Ubuntu 22.04. It uses their cinnamon desktop environment. I will try and install the KDE environment that Kubuntu uses to see if this fixes the problem.

JJ
#8

jjsb41

02.12.2022 15:29

Subject changed from [136 dev6 - Linux] GUI issue with drop down menus to [SOLVED] [136 dev6 - Linux] GUI issue with drop down menus

Description changed:

There are drop down menu appears in the upper left hand corner of the app and disappears quickly. Because of this the users has to use the arrow keys and guess a number of times before getting the right option. It's difficult to take a screen shot of because the menu quickly disappears. I did my best with the screenshot. Keep in mind this also happens in the Database when cycling through the different view options. 

EDIT



Using Linux Mint 21 which is based on Ubuntu 22.04. It uses their cinnamon desktop environment. I will try and install the KDE environment that Kubuntu uses to see if this fixes the problem.


EDIT 2 

OK. So it was the desktop environment. You need to use a common desktop environment like mate, xfce, or plasma. Linux Mint offers Mate and xfce but not plasma. To install plasma on Linux Mint you can follow this guide: How to Install the KDE Plasma Desktop on Linux Mint (makeuseof.com)

JJ
#9

jjsb41

02.12.2022 15:51

Subject changed from [SOLVED] [136 dev6 - Linux] GUI issue with drop down menus to [136 dev6 - Linux] GUI issue with drop down menus

Description changed:

There are drop down menu appears in the upper left hand corner of the app and disappears quickly. Because of this the users has to use the arrow keys and guess a number of times before getting the right option. It's difficult to take a screen shot of because the menu quickly disappears. I did my best with the screenshot. Keep in mind this also happens in the Database when cycling through the different view options. 

EDIT



Using Linux Mint 21 which is based on Ubuntu 22.04. It uses their cinnamon desktop environment. I will try and install the KDE environment that Kubuntu uses to see if this fixes the problem.


EDIT 2 

OK. So it was the desktop environment with Cinnamon. Apparently this issue happens with GNOME which is a common desktop environment

JJ
#10

jjsb41

02.12.2022 15:53

Description changed:

There are drop down menu appears in the upper left hand corner of the app and disappears quickly. Because of this the users has to use the arrow keys and guess a number of times before getting the right option. It's difficult to take a screen shot of because the menu quickly disappears. I did my best with the screenshot. Keep in mind this also happens in the Database when cycling through the different view options. 

EDIT



Using Linux Mint 21 which is based on Ubuntu 22.04. It uses their cinnamon desktop environment. I will try and install the KDE environment that Kubuntu uses to see if this fixes the problem.


EDIT 2 

OK. So it was the desktop environment with Cinnamon. Apparently this issue happens with GNOME which is a common desktop environment. Installing plasma did fix the issue though


JJ
#11

jjsb41

02.12.2022 20:54

Description changed:

There are drop down menu appears in the upper left hand corner of the app and disappears quickly. Because of this the users has to use the arrow keys and guess a number of times before getting the right option. It's difficult to take a screen shot of because the menu quickly disappears. I did my best with the screenshot. Keep in mind this also happens in the Database when cycling through the different view options. 

EDIT



Using Linux Mint 21 which is based on Ubuntu 22.04. It uses their cinnamon desktop environment. I will try and install the KDE environment that Kubuntu uses to see if this fixes the problem.


EDIT 2 

OK. So it was the desktop environment with Cinnamon. Apparently this issue happens with GNOME which is a common desktop environment. Installing plasma did fix the issue though


Edit 3

Sorry! I installed Kubuntu and everything was working fine. I made edits to core counts and max memory in settings, restarted the app, and have the same issue again. The driop down menus appear in the upper left corner of the application. I attached the most recent log files. 



Attachment log.zip added

log.zip
log.zip
(6.36 KiB)
JJ
#12

jjsb41

02.12.2022 20:59

Description changed:

There are drop down menu appears in the upper left hand corner of the app and disappears quickly. Because of this the users has to use the arrow keys and guess a number of times before getting the right option. It's difficult to take a screen shot of because the menu quickly disappears. I did my best with the screenshot. Keep in mind this also happens in the Database when cycling through the different view options. 

EDIT



Using Linux Mint 21 which is based on Ubuntu 22.04. It uses their cinnamon desktop environment. I will try and install the KDE environment that Kubuntu uses to see if this fixes the problem.


EDIT 2 

OK. So it was the desktop environment with Cinnamon. Apparently this issue happens with GNOME which is a common desktop environment. Installing plasma did fix the issue though


Edit 3

Sorry! I installed Kubuntu and everything was working fine. I made edits to core counts and max memory in settings, restarted the app, and have the same issue again. The drop down menus appear in the upper left corner of the application. I attached the most recent log files. 



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